As a practice administrator, you oversee a practice that is establishing itself in the local community. You are networking with internal and external stakeholders to determine how you want your business to operate and be perceived.

Consider the purpose of a strategic plan and why it is important for businesses to engage in the process, regardless of their size.

• Which stakeholders should be included in the strategic-planning process?
• Why is it important to include the stakeholders you identified in the process?
• What level of decision-making do the stakeholders, or should the stakeholders, have in the process?