As a project manager starting a new project, one of your main responsibilities is to identify all project tasks. Often, you need to analyze documentation, such as project charters, emails, and old project plans, to identify tasks for your team.

Question 1

Start by writing at least two strategies to identify and define tasks. For example, one strategy is to review the deliverables in the project charter and ask yourself, "What steps does the team need to take in order to achieve this?"

Question 2

Next, review the sample project charter:

Project Charter: Website Redesign for a Restaurant

Project Summary: Launch a website redesign that now features online ordering to expand ordering options and increase revenue.

Goals of Project:

Increase revenue by 15% in the first six months

Increase visitor time on the website by 10% in the first three months

Increase customer email collection by 50% in the first 12 months

Expand online ordering to four third-party delivery platforms in the first three months

Resolve all urgent technical issues reported by customers in the first three months

Deliverables:

Digital photograph collection of food and business location

Online content archive, including written content and existing graphics/media

Online ordering embedded in the landing page

Online ordering loyalty program

Available on third-party delivery platforms (e.g., Uber Eats, Postmates, DoorDash, and GrubHub)

Staff training on new ordering process

Scope and Exclusion:

In-scope:

New design of website

Add new photos to website

Add rewritten and new content to website

Online ordering functionality and payment options

Staff training

Information and content for third-party delivery platforms

Out-of-scope:

Social media management

Rebranding of the company logo and colors

Implementing online chat

Online-only menu

Benefits and Costs

Benefits:

New options for customers to order food

Increase in sales through this new medium of online ordering

Persuade more customers to purchase food with better quality photos and copy

Increase search engine rankings with website improvements

Grow email list from opt-ins to online promotions

Increase online awareness through third-party delivery platforms

Costs:

Website designer: $6,500

Photographer: $1,000

Staff training: $250

Question 3

As a project manager overseeing the launch of the website redesign, use the strategies outlined in question two and the charter above to write at least five tasks for the project.