As a project manager you must perform quality planning for the project to ensure appropriate quality standard and quality control activities take place. Develop and describe measurements that can be used to monitor the quality of your project:

a. Quality metrics

b. Verification

c. Validation and,

d. Quality control measures.

You must provide 2 measurements for each item. (LO4.3, LO5.2) (25%)

LO 4.3 : Develop a quality management plan

LO 5.2 : Explain how to plan an organizational change