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As a senior member of the IT infrastructure team for Acme Unlimited, you have been asked to assist with the opening of a new call

As a senior member of the IT infrastructure team for Acme Unlimited, you have been asked to assist with the opening of a new call center in Los Angeles.This will require you to travel there on occasion, and your first trip to kickoff the project is coming up next week.The purpose of your trip is to meet with the Vice President of Services, Sam Johnson, and explain your vision for the hardware and network infrastructure you think will be required for the new call center.That being said, there are a few questions you have for Sam, which will impact your final recommendation and approach for the infrastructure.Note that you've never met Sam before, but he knows that you've been assigned to this project.

Write two emails to the following recipients:

Email 1: Write to Sam Johnson, introducing yourself, your role, when you are coming to Los Angeles, and what you hope to achieve.Also, ask any questions that you feel need to be addressed before the meeting.

Email 2: Write to your colleagues on the infrastructure team.Tell them about your plans to visit Los Angeles and meet Sam, and ask if they have any questions they think you should ask, or information they want you to get from your trip.

The emails will be assessed based on the five criteria in the rubric:

  • Subject line
  • Grammar and spelling
  • Ideas
  • Formality
  • Closing and Signature

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