As an analyst you have been requested to utilise the exponential smoothing technique to

predict merchandise returns in one of the branches for P&G$.$ Given an actual number of

returns of $154$ items in the most recent period completed, a forecast of $172$ items for that

period, and a smoothing constant of $0\mathrm{.}3,$ determine the forecast for the next period? And

comment on how the forecast would change if the smoothing constant were adjusted to

$0\mathrm{.}6?$ Your response should clearly explain the differences in terms of responsiveness.