as an operations manager, you must understand the intricacies of the business unit that you manage, both its output and its impact on the whole business. Maria is the manager of an automobile parts assembly line. She already created a process flow chart. However, a bottleneck in her process just caused a hard stop in the process flow, and she has to reallocate resources to maintain the same quality standards and get back on track. In one to two fully developed paragraphs, use the scenario to respond to the following:

• Define bottleneck.
• Provide examples of how a decision-making model can aid in resolving this bottleneck issue.
• Describe potential hurdles that can arise from various functional areas