As CEO of Etsy, an online platform that brings together providers of arts and craft products with customers, Josh Silverman turned around the company by setting a direction. Which of the following was not used to set this new direction?

Multiple Choice

scanning the environment to develop a knowledge of all company stakeholders

scanning the environment to identify salient environmental trends and events

integrating environmental knowledge into a new vision

solving the simple problems that get in the way of a new vision