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As effective communicators, we should acknowledge that conflict can be present in our day-to-day lives and in the workplace. There are several conflict-management strategies we
As effective communicators, we should acknowledge that conflict can be present in our day-to-day lives and in the workplace.
There are several conflict-management strategies we can use that are offered in Chapter 16 of the textbook.
For this discussion, compose a narrative of a situation where you came into conflict. For example, recall a conflict with someone at work or a current situation ongoing in your workplace. Briefly describe the conflict, then answer the following questions:
- How was the conflict resolved, or how could it be resolved?
- What strategies for managing conflict did you find, or what strategies do you believe to be the most effective? Why do you believe these strategies are most effective?
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