As hospitality organizations face increasing guest expectations, accurately measuring what guests think of the quality and value of their service experience could be a challenge. Service quality can be measured both during and after the service experience. Asking the right questions can be a powerful and helpful tool to find out how guests perceive the quality of their experience with a hospitality organization. Portfolio Project Description: For Portfolio Project Part 4, you will OFFER an online guest satisfaction survey. Include the following: 1. The number of questions should be between 10-15. 2. The survey sections/categories should include: The product/service Delivery Staff and service The company Price (value for money)