As IT Director, Sachiko is trying to get all of her company's employees to adopt collaborative software tools, such as Google Suite and Zoom. She has offered numerous group and individual trainings, as well as provided instructional videos and manuals in multiple formats. Assuming all of the following statements are true, which one represents a cause of resistance to change?

Multiple Choice

The employees trust Sachiko and have faith that her change efforts will make them more productive.

Sachiko implemented the change just in time so that everyone was prepared to work remotely during the COVID$-19$ pandemic.

All of the firm's employees have high levels of personal adaptability and openness to change.

While Sachiko has excellent credentials, she is viewed as abrasive and unaware of the firm's cultural norms.