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As part of a quality-improvement project focused on the delivery of mail at a department office within a large company, data were gathered on the

As part of a quality-improvement project focused on the delivery of mail at a department office within a large company, data were gathered on the number of different addresses that had to be changed so the mail could be redirected to the correct mail stop. The distribution, given below, describes the number of redirects per delivery.

x f(x)
0 0.72
1 0.18
2 0.08
3 0.02

Compute the mean (Please round to 1 decimal.)

Compute the variance (Please round to 2 decimals.)

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