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As part of fostering a relationship with a customer, it is important to understand their current state versus their desired state. Which of the following

As part of fostering a relationship with a customer, it is important to understand their current state versus their desired state. Which of the following is an effective way to achieve this understanding? 1 point Provide a checklist with yes and no answers Ask open-ended questions Ask about their day Ask for a list of frustrations they have

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