As part of the early stages of the Measure phase of the DMAIC Green Belt project, the Green Belt has decided to review the process' control and baseline capability. However, the Green Belt is out of the office and has asked you to conduct these analyses on your own. The Green Belt left you with the raw Y data (patient wait time), which represents the last 230 patients who received services in the order of time received. The team believes this is a "normal" and accurate depiction that should be adequate for the process control and capability analysis.

a 0 10 Number 30 20 20 40 50 60 g 70 7.2 LSL 0.00 Baseline Data- no special cause Y - Time patient at Urgent Care Center (minutes) Y - Time patient at Urgent Care Center (minutes) 108 14.4 18 21.6 25.2 28.8 324 36 39.6 43.2 46.8 504 USL 80.00 Mean 95.16 Media 94.69 Mode 88.00 Cp 2.62 n 230 Cpk -0.99 CpU -0.99 CpL 6.24 Cpm 0.24 Cr 0.38 ZTarget/AZ 11.09 Pp 2.68 Ppk -1.02 PpU -1.02 PpL 6.38 Skewness 0.18 Stdev 4.97 Min 81.12 Max 108.49 Range 27.37 Z Bench -2.98 % Defects 100.0% PPM 1000000.00 Exp PPM ST 998573.52 Exp PPM LT 998845.67 Sigma 0.00 57.6 612 64.8 68.4 72 75.6 79.2 82.8 864 90 93.6 97.2 100.8 101.4 108 111.6 115.2