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in accordance with organisational requirements and develop conclusions to identify performance levels Table of content : 1. Introduction 2. Body a) In terms of sales, which is the best performing department? Introduction Body 3. Analyse the data in table above to identify: a) In terms of sales, state which is the best performing department? Food \&Beverage b) In terms of Net profit, state which is the worst performing department? c) State the total Gross Profit d) What could improve the Gross Profit figure? State 2 different ways. e) In what way does improving staff performance increase the profits of the hotel. State 2 different ways. From the Accommodation Profit \& Loss Account, state the total of the following costs: a) Inventory b) Fixed c) Variable 2. mplement processes to resolve guest service problems Adenty diferent prabiems in diflerent department and how to reaolve them Problems in accommodation Problems in Food \& Beverage Problems in Spa 3. As manager of a poorly performing department, what processes would you implement to resolve guest service problems? \begin{tabular}{|l|l|c|c|c|} \hline Task 12.1 & & & \\ \hline & Department & Sales (SAR 000) & Gross Profit & Net Profit \\ \hline & Accommodation & 2532.50 & 2.097.700 & 149.70 \\ \hline Food 8 Beverage & 3325.00 & 2.125.500 & 105.50 \\ \hline Spa & 2000.00 & 150.000.00 & 720.00 \\ \hline Total & 7898.00 & 5.723.00 & 2322.00 \\ \hline \end{tabular} \begin{tabular}{|l|l|} \hline & \\ \hline & \\ \hline & \\ \hline Variable cost & \\ \hline Salaries and wages & 380.000.00 \\ \hline Heating & 38.000.00 \\ \hline Glassware and drinks & 80.000.00 \\ \hline Repairs and renewal & 60.000.00 \\ \hline Electricity & 200.000.00 \\ \hline Replacing linen & 150.000.00 \\ \hline Newspapers and flow & 200.000.00 \\ \hline Printing and stationar & 400.000.00 \\ \hline Total variable cost & 1.508.000.00 \\ \hline \end{tabular} in accordance with organisational requirements and develop conclusions to identify performance levels Table of content : 1. Introduction 2. Body a) In terms of sales, which is the best performing department? Introduction Body 3. Analyse the data in table above to identify: a) In terms of sales, state which is the best performing department? Food \&Beverage b) In terms of Net profit, state which is the worst performing department? c) State the total Gross Profit d) What could improve the Gross Profit figure? State 2 different ways. e) In what way does improving staff performance increase the profits of the hotel. State 2 different ways. From the Accommodation Profit \& Loss Account, state the total of the following costs: a) Inventory b) Fixed c) Variable 2. mplement processes to resolve guest service problems Adenty diferent prabiems in diflerent department and how to reaolve them Problems in accommodation Problems in Food \& Beverage Problems in Spa 3. As manager of a poorly performing department, what processes would you implement to resolve guest service problems? \begin{tabular}{|l|l|c|c|c|} \hline Task 12.1 & & & \\ \hline & Department & Sales (SAR 000) & Gross Profit & Net Profit \\ \hline & Accommodation & 2532.50 & 2.097.700 & 149.70 \\ \hline Food 8 Beverage & 3325.00 & 2.125.500 & 105.50 \\ \hline Spa & 2000.00 & 150.000.00 & 720.00 \\ \hline Total & 7898.00 & 5.723.00 & 2322.00 \\ \hline \end{tabular} \begin{tabular}{|l|l|} \hline & \\ \hline & \\ \hline & \\ \hline Variable cost & \\ \hline Salaries and wages & 380.000.00 \\ \hline Heating & 38.000.00 \\ \hline Glassware and drinks & 80.000.00 \\ \hline Repairs and renewal & 60.000.00 \\ \hline Electricity & 200.000.00 \\ \hline Replacing linen & 150.000.00 \\ \hline Newspapers and flow & 200.000.00 \\ \hline Printing and stationar & 400.000.00 \\ \hline Total variable cost & 1.508.000.00 \\ \hline \end{tabular}