As the COO, you decided that any meaningful quality improvement must begin with an in-service training, where you will train members about continuous quality improvement and their roles. You have titled this trainingQuality Improvement and Staff Roles, in which you addressed the following items:

• Importance of the organization's vision and mission statement
• Advance reasons for leadership involvement in quality improvement processed
• Importance of medical staff leadership involvement in making quality improvement decisions
• Benefits of maintaining continuous quality improvement in a hospital setting
• Explanation of one of the quality improvement principles that you would like to apply in your training to set the stage for future success (e.g., FADE model, PSDA cycle, PESTLE analysis, Six Sigma models [DMAIC/DMADV])
• Importance of applying benchmarks in quality improvement
• Your understanding of the benefits of hospital membership in quality improvement organizations
• Benefits of the adoption of continuous improvement practices using the transformational leadership model
• How transactional and transformational leadership models differ concerning the implementation and adoption of quality improvement practices