As the logistic manager, you got the report from last quarter: customer satisfaction shows under 80% (benchmark is 90%). Your job is to do the current system analysis to understand what is the main focus. You may discuss general approaches for logistics systems analysis by using different perspectives on logistics activities (using the real example to illustrate the approach) and select the best approach that meets your company's needs. Eg, if your company wants to analyze the long-term design of its logistics system, it may be most beneficial to focus on a logistics view of the organization's network of nodes and links. Or if you want to evaluate changes in carriers or shipping methods, it should probably analyze logistics systems by cost center.