As Uber users, we have all agreed to the "Terms of Use" by clicking "I Agree" and creating an account. This type of agreement is called a "click-through" agreement. The terms of a click-through agreement can be accepted without reading the agreement, and courts often uphold these types of agreements even when the user does not have the opportunity to negotiate the terms. Therefore, you should be familiar with these terms as users. Please review the agreement terms and conditions using the following link and answer the questions (Specifically, take note to the arbitration provision)

https://www.uber.com/legal/en/document/?name=general-terms-of-use&country=united-states&lang=en

1. Do you have an Uber account and did you read the "Terms of Use" before or after creating an account?

2. What do you think of the arbitration provision in agreements?

3. Uber will likely arbitrate much more than individual users. Do you think the frequency with which Uber uses arbitration may affect the outcome of arbitration? If Then why? If not, why not