As you sit at your desk on your first day back after a rejuvenating vacation to the Caribbean, you bring your mind back to your work as the head of a beverage bottling plant. You have a lot of work to catch up on, and need to prioritize what is most important to address today. Because the recent loss of a long-term client account has dampened the morale of your employees you decide to spend an hour walking around your unit motivating and thanking your team for their continued contributions to the plant