$$ Assess a service companies services $($or at least one of its services$)$ offered to consumers by identifying and discussing any principal strengths and weaknesses of the selected services $($focusing anywhere from the inception$/$nature of the service to the actual delivery of the service$)$ in relation to quality standards or quality management principles. You may interview or survey customers,

employees or other key individuals$/$entities associated with the services or the organisation to help you with this service assessment. Remember the focus here is on quality management applied to services. It is important that the assessment is in line with and justified by some actual operations management technique, process, procedure, or theory concerning quality management within the course.