Question
Assessment 3 -Role Play No 2 Monitor and review operational performance Scenario: Imagine you are reviewing the company's performance for the two new sites for
Assessment 3 -Role Play No 2
Monitor and review operational performance
Scenario:
Imagine you are reviewing the company's performance for the two new sites for six months from July to
December 2016.
You will be provided with a profit and loss account for review, which you will be required to analyse and
provide a report to the CEO outlining performance in relation to the budget.
You have also been asked to review costs associated with electricity, office supplies and water as a means
of assessing the company's use of resources.
Based on the performance of the company, you will also be required to seek a variation to the Operational
Plan to recruit two new Academic Managers, one for each campus. This is because the higher than
expected student numbers led to a lack of time for the existing Academic Manager to manage all three
campuses.
1. Analyse the information provided in the interim Profit and Loss Account including:
? Calculation of net profit or loss for each campus
? Calculation of variances between actuals and budgeted expenses - noting that variances of up
to and including 10% are acceptable and do not need to be reported
COMPLET ALL AREAS HIGHLIGHTED IN YELLOW.
2. Based on your analysis of the profit and loss account, develop a short report to send to the CEO
that:
a) Outlines financial performance based on the figures in the profit and loss account
b) Identifies variances higher than 10%
c) Compare the performance of each campus
d) Recommends solutions in relation to expenditure items where variances are higher than 10%
e) Seeks a variance to the original operational plan - due to the large number of enrolments - to
recruit two new Academic Managers, one for each campus
Ensure your report is structured in a logical format that makes use of headings. You may also include
graphs and charts to visually represent your data. Submit your report to your assessor.
3. Based on your review of the expenditure on energy usage as documented in the profit and loss
account, you are required to develop and send a memo to all staff about effective and economical use of
resources. The purpose of the memo is to coach staff in using resources wisely and so you should include
at least 10 simple actions that all staff can follow to conserve energy.
For the role play you will negotiate the recommendations for a variation in the Operational Plan.
Meet with the CEO (your assessor) to discuss your variation recommendation of employing two Academic
Managers.
The purpose of this meeting is to use your skills to gain approval for the variation from the CEO (your
assessor). This means that you will need to demonstrate a range of high-level communication and
interaction skills such leadership, influence, negotiation and collaboration. You may decide how to present
this information to gain the approval. You will have 10 minutes to do so. Ensure that you decide with your
assessor for access to any type of equipment for your meeting. Based on your meeting with the CEO, your
assessor will approve the variation to the operational plan.
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