Assessment Instruction:

The purpose of this assessment is for you to:

Establish systems and processes according to program objectives

Establish and monitor process efficiency

Support process with relevant program policy

You are required to establish project systems and processes in accordance with the program objectives developed in Task 1.1 and 1.2 (Referred to as Program Objective).

You are required to create two project systems and processes based on the role you select in Task 1.1 and 1.2. A project system and process will contain project charters, workflow charts, and management control system procedures² in order to support the Program Objective.

As a result, each learner will create two project charters, workflow charts, and management control system procedures.

Your work must contain the information below:

Project charter

project overview

project scope

Risk and issue

Workflow/decision making (if applicable)

Finance

Achievable goals/outcomes

Required support for staff to complete the project (Support the process by improving staff ability and knowledge)

Milestone (monitoring process)

Terms and conditions

workflow chart

clear outline for relevant person / department (responsible / accountable)

clear outline for tasks

clear outline for communication used within an organisation (among staff) and outside organisation (e.g., customer)

at least 1 management control system procedure or protocol relating to your program objective:

Management control systems

Who performs the task on the regular basis?

How tasks are required to be performed?

Who will monitor whether the task is performed or monitor the work progress against organisational objectives?

Implementation, Review and change of the work

Who will implement the protocols?

How to obtain the feedback?

Who will review the feedback and make an adjustment to the protocol?

Reporting line

What report will be created

When will the report be created?

Record keeping

How long will work-related records and relevant documents be maintained?

Who keep the records of the information?

What systems should the company use to keep the records?

Any other relevant documents to the program objective (if applicable) - it is not required but recommended if the documents can demonstrate how you can achieve the program objective. The documents can, for example, be newly established roles and responsibilities, or forms and templates to be used in the implementation of the system and its processes.

After completing this task, submit the following to your assessor:

1 program charter

2 Workflow chart

3 Management control system procedure or protocol relating to your program objective

4 any other relevant documents (if applicable)