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Assessment Task 2 - Unit Skills Test Read the Scenario provided in the assessment task 2. UST 1 : Write down questions based on the

Assessment Task 2 - Unit Skills Test Read the Scenario provided in the assessment task 2. UST 1 : Write down questions based on the experience of customers and staff members regarding customer service practices and products in the hotel. Template for Survey: Date: Age: Gender: M / F / U Please rate your level of agreement to every question on scale of 1 to 4 (1 being Disagree, 2 being Somewhat Disagree, 3 being Somewhat Agree, and 4 being Totally Agree) No Questions Rating Comment 1 2 3 4 5 6 7 8 9 10 Survey 1- Customer 1 Template for Survey: Date: Age: Gender: M / F / U Please rate your level of agreement to every question on scale of 1 to 4 (1 being Disagree, 2 being Somewhat Disagree, 3 being Somewhat Agree, and 4 being Totally Agree) No Questions Rating Comment 1 2 3 4 5 6 7 8 9 10

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