Assessment task instructions The purpose of this assessment task is to assess the students' knowledge essential to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The student will take on the role of the Operations Manager. The trainer/assessor will take on the role of General Manager. The trainer/assessor will further assign the roles of the HR Manager and staff members to the students. The student will have the responsibility to manage the staff members