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ASSESSMENT TASK ONE: Team Performance Project Plan In order to become an effective and efficient team, it is important that you can establish a clear
ASSESSMENT TASK ONE: Team Performance Project Plan In order to become an effective and efficient team, it is important that you can establish a clear operating framework that will facilitate team cohesion and positive work outcomes. Referring to the Scenario in Appendix One, you and your fellow colleagues are required to develop a Team Performance Project Plan. The Team Performance Project Plan should clearly outline the following: Based on the scenario supplied, specify the context of your team's existence (the why) A Profile of each of the team members Outline of the Teams Purpose A set of policies, procedures, and processes for the team that covers: Roles and responsibilities for each team member's work role Expected team behaviors and standards (Codes of Practice) Methods of communication Profile of expected individual team member behaviors How the team will recognise and address any work performance issues, concerns, and/or problems The input that each team member will have regarding planning, decision making, and operations for the work team Proposed feedback system (method) to encourage, value and reward both individuals as well as team efforts and contributions A conflict resolution and action process is to be followed by each team member in the case of any unresolved issues, concerns, or problems . A Performance Appraisal template for each team member which includes an allowance for the following: At least 3 goals/outputs (Key Performance Indicators - KPIs) At least ONE (1) Formal and ONE (1) informal learning opportunity for each team member Recommendations for each team member of at least ONE (1) formal and ONE (1) informal learning opportunity to support both the individual as well as the team's expected performance outcomes You must include a copy of the Team Performance Project Plan you have developed with your team with your final Assessment submission and ensure every element outlined is incorporated into the plan.APPENDIX ONE - SCENARIO You are currently employed with the Melbourne division of a large corporate organisation which la about to undergo a major re-branding project You have just been advised by your manager via email that you will been seconded along with two other colleagues to form part of one of the teams within the re-branding project A Project Manager has been appointed and you are about to amlend your first project briefing where you will be meeting the Project Manager and the other project team members for the first time. SETTING THE SCENE Sam, Balley and Ashley had never met. Though they had vague memories of passing each other In the hallways and lunchroom scattered around their Southbank office, they had never been formally Introduced - the building was simply too bly for everyone to know each other. Walting In the room for the project manager to anive, they started chatting between themselves, 36 they walted and watched the other new people arrive. As more people arived, Sam commented on the pooltive energy In the room and noted that everyone appeared excited, animated and were readlly discussing what little they knew about the pending project with their new neighbours. The Project Manager finally arrived and got the meeting underway. After formally welcoming everyone and Introducing several other senlor personnel to the group and outining their role In the project, got everyone else to stand up and Introduce themselves In tum to the group. As Sam, Balley and Ashley Introduced themselves It was apparent that the group was drawn from across the whole business, Including representatives from finance, marketing, customer service, 53/85, IT, human resources and logistics. As the kick-off meeting progressed, the Project Manager walked everyone through the project, starting with the background and rationale driving the need for the project, moving on them through the objectives, key stakeholders and expected deliverables and timeframes. As more and more details about the companies re-branding project were revealed, Ashley (among others) began to groan under the weight of all the detail that was being outlined. The project sounded huge and Interwoven across the whole organisation, with many operational aspects and Issues Ashley couldn't even begin to understand. Ashley's expertise was across the marketing function and so had absolutely no Interest In what finance or IT did, preferring to be left alone to get on with the tasks that needed to be completed In that department Ashley had only just tuned back Into the meeting to hear that Sam and Balley would be part of the same team along with Jamle from Finance and that they would all be working closely for the next 3 months. This time everyone heard Ashley groan. Halfway through the meeting, the Project Manager called a 10-minute break and started to pick up on the Increasing number of groans and eye rolls from the group, which was a worrying sign this early on. The Initial enthusiasm of the group seemed to be rapidly diminishing and they were starting to look worded and Imitated, with many starting to look at their watches constantly as though they had other work they would have preferred to be doing at this time. During the break the Project Manager has become Increasingly perplexed with what exactly was going on. The meeting was quickly re-convened and the remaining agenda items reviewed In the hope there would still be an audience when the meeting was finished. After all, this project did not need was a bunch of alloed Individuals with an attitude problem from day one
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