Assignment 2: Instructions Assignment

The Assignment: You are a cybersecurity advisor supporting a high-ranking, in-house, corporate client (i.e. a VP of a non-IT function). Your VP client didnt act quickly enough on your initial advice and now their cybersecurity risks have turned into issues. In an effort to undo some of the damage that has resulted, your task is to prepare a set of easy-to-understand instructions for their working-level team members and front-line supervisors. Following the culture created by their VP, your new clients are also impatient and irritable, and they still have a limited grasp of the importance of cybersecurity.

The aim of these instructions is to persuade (and communicate easily to) the team members on how to use a new (10-15 step) technical process. You may develop instructions that are related to the advice you provided in assignment 1, or you can develop them on an unrelated, cybersecurity process. This assignment does not require original research.

To keep them engaged, you will need to: limit your instructions to 1-page; number each of the steps; include an informative title; create at least 1 diagram; use 3-4 colours; and, keep the language professional, non-technical and engaging. Do not be condescending to your target audience.

Grading Rubric for Assignment 1

Line Item	Value	No value	Partial Value	Full Value
Title	1%	Title fails to inform the clients about the content of the instructions	N/A	Title adequately informs the clients about the content of the instructions
Clear Organization	2%	Two (or less) of the four criteria met	Three of the four criteria met	Logically numbered instructions; effective use of whitespace; individual points dont vary by 50%+ in terms of letter count; uses 3-4 colours
Style, Context and Tone	2%	Uses an inappropriate or condescending tone	Fails to adjust the tone to address the clients communication context	Customizes the tone to address the clients communication context
Content/ Instructions	3%	Does not clearly and coherently articulate 10-15 instructional steps for a new technical process	Partial articulates 10-15 instructional steps for a new technical process	Clearly and coherently articulates 10-15 instructional steps for a new technical process
Spelling, Grammar or Punctuation	4%	5 or more errors	3-4 errors	Up to 2 errors
Professional Appearance	1%	Inconsistent, unprofessional, or confusing formatting of text	N/A	Perfectly consistent and professional formatting of text
Diagram	2%	Has an unrelated - or lacks a - diagram	N/A	Has an informative and relevant diagram