Question
Assignment 3b - Core Concept Model Due before the start of next class Watching this video, it meant to replicate one of the first steps
Assignment 3b - Core Concept Model Due before the start of next class Watching this video, it meant to replicate one of the first steps to current state data collection, going to where the work is happening and observing a process take place. This video presents a good example of why you need the people who do the work in the room when you are mapping out a process. *Note, if you only had the manager representing and discussing the work, in this case, the manager would not be able to effectively describe the steps in the process as it actually happened. The manager would describe what they think should happen or what they would do if they did the process, from beginning to end. In this case, it would not match what does happen. If you do not capture all the baseline information and ensure you understand the current state, you can miss critical data and the problem identification, needs analysis and potential solutions when analyzing the business process. This can lead to missing the opportunity to fix the "real" gaps and problems. If this is not done correctly, the need, gap, solutions and future state will not be effective when implementing a change for improvement. Assignment 3b - Core Concept Model I Love Lucy: A Colorized Celebration - "Job Switching" clip - YouTube Using the video above, answer the following questions and support your answer with one direct example from the video. Keep your answers short and concise. Each BOLD word is from the Business Analysis Core Concept Model. 1. What do you identify as one NEED in this situation? 2. Who are the STAKEHOLDERS associated to the need in this project? List their group title and give an example of how are they involved in or affected by this potential project? 3. Give and example of something you can see that needs to CHANGE, in this video example of a work effort and management of staff. 4. Identify one possible SOLUTION, you could present to the stakeholders in order to improve their current state. Your solution idea should be based on the information you have read as the current state. Remember this is an idea you will need to gain buy in from the stakeholders in order to work with them to implement it. 5. Explain in a few words how the stakeholders would could see your solution as VALUE. 6. In what CONTEXT do you see the stakeholders to find value in the solution you present?
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