Assignment Instructions:

Log in to Saudi Digital Library (SDL) via Universitys website

On first page of SDL, choose English Databases

From the list find and click on EBSCO database.

In the Search Bar of EBSCO find the following article:

Title: Towards Cognitively Complex Problem Solving: Six Models of Public Service Reforms (Case Study).

Author: Willy McCourt

Assignment Questions: (Marks 15)

Read the above case study and answer the following Questions:

Question 1: What do you understand by the Cognitively Complex Problem-Solving method used in this case study/ (250-300 words) (3-Marks).

Question 2: Discuss the six models of problem-solving approach that are useful for public service reform (250-300 words). (3-Marks).

Question 3: What are the expected problems in public service reform, and suggest a suitable solution? (250-300 words) (3-Marks).

Question 4: Why capacity building is a distinctive feature of public administration at various organizations in many countries? (250-300 words) (3-Marks).

Question 5: What is your learning from this case study and how it is beneficial for you? (250-300 words) (3-Marks).