Assignment is due: Monday November 12, 2019, 11:30 PM Submit your email assignment to the course DROPBOX. To simulate your email response, include and complete (as should be seen in an email response), the following fields: Subject: From: Date: To: Scenario: You are the owner of an industrial printing equipment supply company (Ajax Printing Supplies Ltd). A good customer (Impact Lithography Ltd) has complained about the purchase and delivery of a used industrial sized ink jet printer. Several emails/phone calls have been exchanged between you and the customer but they are still claiming the original terms of the agreement were not met. You have a long positive relationship with Impact Lithography (hence the deeply discounted price) and you are determined to keep their business. Remember: E-mail is public conversation with another person; write and respond appropriately. Keep your messages brief and to the point. Include rational of each component of your proposed resolution