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Assignment nr 2 Work with data 2.1 Below are two charts with different debit failure reason codes over 8 months. Please analyse the data. What
Assignment nr 2 Work with data 2.1 Below are two charts with different debit failure reason codes over 8 months. Please analyse the data. What stands out by looking at these numbers? Do any of the debit failures stand out in particular and why? What do you think has happened? 2.2 Looking at this chart please answer to the following questions : - Why and/or how does self-service play a role in recovery? - What's the potential invoice value winback via self service for week 1 and what is it for week 2 when taking into account the availability of self-service recovery? Please demonstrate how you came to the conclusion. * Self service is where customers can repay their debt
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