Question
Assume that management at Oshkosh Community Clinic has gathered time-based data the top 80% of ailments treated using at last 100 patient visits for each
Assume that management at Oshkosh Community Clinic has gathered time-based data the top 80% of ailments treated using at last 100 patient visits for each ailment. The Clinic has analyzed the mean and variance for the cost of each ailment-visit and set new prices accordingly. The Clinic was able to do so and remain an attractive option for health care for its target patients. Management has now decided to implement a new performance measure for nurses, average time per patient seen. Management will provide technology via RFID tags in employee ID badges and in visit-specific patient badges whereby the chips will record the time when a nurse is in the same physical space as the patient. Management will base nurses' performance ratings, wage increases, and bonuses, at least in part, on the outcome of this metric. Provide an assessment of the quality of this performance measure.
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