Question
Assume that QWE Firm is developing and maintaining software in telecommunications domain, and releasing new versions of telecommunications software with additional features every three months
Assume that QWE Firm is developing and maintaining software in telecommunications domain, and releasing new versions of telecommunications software with additional features every three months in three different software platforms (A, B, and C).
If you would like to understand the progress of product quality in use throughout the releases in these three software platforms (e.g. by using problem reports that are returned from customers):
a- what research method would you employ to carry out a research study for this purpose?
b- Please discuss the rationale for choosing the research method you mentioned in (a).
c- Please provide your research design at a high level by addressing, e.g., research goal, questions, structure (design), process, and validity threats.
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