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Assume that you are a risk manager in a health-system and have just learned that infants in your neonatal intensive care unit have just been
Assume that you are a risk manager in a health-system and have just learned that infants in your neonatal intensive care unit have just been harmed by a medication error with heparin (see similar reports in Indiana and with Dennis Quaid (Vial Mistakes Involving Heparin | PSNet). Leadership in your organization has worked to establish a culture of safety throughout the organization. For your initial post, explain some of the key features that are part of a culture of safety and describe how these features impact how this error would be managed within your organization. For example, would an investigation occur? Would the involved employees be suspended or terminated? Would information on this error be reported to management, executive leadership, medical leadership and the governing board?I'm
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