Assume the fire department guidelines are correct and that they respond to an average of 15 emergency incidents per day. Use the graph of the Poisson distribution and technology to answer the following questions. Explain your reasoning.

1. On a random day, what is more likely, 15 emergency incidents or at least 20 incidents?

2. On a random day, what is more likely, 14 to 16 emergency incidents or less than 14 incidents?