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Assume the following goals have been set before the usability test: Fifty percent of users will be able to complete at least 5 tasks

 

Assume the following goals have been set before the usability test: Fifty percent of users will be able to complete at least 5 tasks No user should make more than 5 errors for all the tasks More than 70% of users should agree that they are satisfied with the new smartphone & More than 50% of users should "somewhat agree that they find the new smartphone functions useful Based on these goals (i.e., have they been met?), how would you rate the usability of the new smartphone? Based on the overall score (the far-right column average presented in the bottom row), provide an interpretation of the usability of the new smartphone. Assume Participant 1 and Participant 2 made two errors that were the same. What is the total number of unique errors they made?

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