Assume the role of a new software developer in a technology company. Your team leader comes to you with a project he's been given for your team to complete. The project is in the proposal phase, and he wants you to review the information and come up with a proposal for what technology the team should use for the project.

The project details are a little thin, but, essentially the company wants a web site or a web-based application (they aren't really sure which or what the difference is) to track customer complaints. They know there are tools available on the market, but they want something home-grown that will be a web-base version of the manual tracking and reporting they currently do. Access would only be from the company's network - no access via the Internet. There will need to be a login for the various users (techs and admins basically). The techs will need to be able to add and update customer complaints and the admins will need to be able to view complaint data in various formats or based on specified search criteria.

Answer the following:

What additional information would you seek?

Based on the information above, what are some possible technology solutions to meet the specifications? (List at least 3 possibilities.)

Of the possibilities listed above, which would you choose, and why?

Would you consider PHP with MySQL a good solution for this problem, and why?