Assume the role of an Operations manager in Hero Motocorp Ltd.. In the last top management meeting the outgoing CEO requested that you make a report introducing the operations function to the incoming CEO, who is new to the organisation. He has specifically requested that you include the following:

1.the type of good or service that the company provides (including a summary of the order qualifiers and order winners of those goods/services and the related operations strategy)

2.the production process of that good or service