Question
Assume the role of an Operations manager in Hero Motocorp Ltd.. In the last top management meeting the outgoing CEO requested that you make a
Assume the role of an Operations manager in Hero Motocorp Ltd.. In the last top management meeting the outgoing CEO requested that you make a report introducing the operations function to the incoming CEO, who is new to the organisation. He has specifically requested that you include the following two parts in your report:
An overview of operational activities, including:
1.the type of good or service that the company provides (including a summary of the order qualifiers and order winners of those goods/services and the related operations strategy)
2.the production process of that good or service
3.Technology used in the production of goods/service
4.the key performance objectives of operations
5.and a brief overview of the supply chain network and/or any key business processes that are outsourced.
6.An explanation of how the operations function collaborates with other business functions (such as human resources, sales & marketing, or financial management) to improve efficiency and customer service. Add examples for clarity.
report with references please. Thanks.
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