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Assume you are a manager at SCGC. Assume that SCGC considers itself to be both a manufacturing and a service company. The Manufacturing versus Service

Assume you are a manager at SCGC. Assume that SCGC considers itself to be both a manufacturing and a service company. The Manufacturing versus Service Quality document explained some ways that manufacturing quality and service quality are different. Which of those differences is, or are, most important for you to keep in mind? What have you learned from this learning module that may help you keep SCGC properly focused on quality

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