Assume you have been hired by a new mid$-$sized accounting firm, which specializes in tax preparation, bookkeeping, and other client services. You have been asked to develop a balanced scorecard $($BSC$)$ for its business. Outline at least $2-3$ specific measures for each of the four BSC perspectives. Describe how each measure will be assessed within the firm.

How will the BSC affect the performance of the firm? Would the BSC be used as a measurement tool, management tool, or both? Explain.