Assuming that you are currently working in Hong Kong Metropolitan University, you are

asked to analyze the university$$s specific environment and the general environment.

Required:

$($a$)$ Explain any three main forces in the specific environment $($e$.$g$.$ customers$)$ that are

affecting the university. $(10$ marks$)$

$($b$)$ Explain any three main forces in the general environment $($e$.$g$.$ economic$)$ that are affecting

the university.