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a)State four factors that contribute to the successful implementation of a Balanced Scorecard. (2 marks) b) Briefly explain the difference between return on investment, residual
a)State four factors that contribute to the successful implementation of a Balanced Scorecard. (2 marks)
b) Briefly explain the difference between return on investment, residual income, and EVA ( (2 marks)
c) Indicate how EVA and residual income would be incorporated in a balanced scorecard (BSC). Briefly explain whether this incorporation would be useful
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