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At a recent strategic planning retreat of a 40personmultispecialtygroup, the administrator made a presentation that focused on the coming years plans to establish the organizations

  1. At a recent strategic planning retreat of a 40personmultispecialtygroup, the administrator made a presentation that focused on the coming years plans to establish the organizations first two primary caresatellites, which would be located in the two growingsuburbsof the community. These new additions would require the hiring of four family practitioners and other support staff. When the administrator finished herpresentation, one of the most senior physicians stood up and said, This is a foolish expenditure. Were so busy now in this group, we cant even see another patient. Our revenue was up 14 percent according to the previous financial presentation we heard. There is no reason to change what were doing. How might you respond to this physician?

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