At a technology company, the IT department is finalizing an agreement with a cloud service provider to host its sensitive customer data. The IT team has actively ensured the inclusion of a Service Level Agreement $($SLA$)$ in the contract. What is the primary purpose of actively including an SLA in the contract with the cloud service provider?

A$.$To protect the confidentiality of sensitive information shared between parties

B$.$To define the level of service the cloud service provider must deliver

C$.$To outline the intentions and expectations of parties involved in a potential partnership

D$.$To establish clear guidelines on what information is considered confidential