at: http://asq.org/sixsigma/quality-information/case-studies-sixsigma.html (Note that you will have to register on the website, but there is no cost. You may also have to look at more than one case to locate sufficient information about teams.)

1. In terms of the context of a team as described in the textbook, describe what a team is. How does your case exemplify the team concepts?
2. From the case, you selected, try to align the people or departments that were on the team to the ideal characteristics of the different individuals who make up Six Sigma teams? What was the organizational structure?
3. Explain the importance of projects and project management in Six Sigma using the DMAIC process. How was that process used in the case you found?
4. Was the training of the team addressed in the case study?
5. Did the structure of the team seem to contribute to the successful completion of the project? Why or why not?
6. Explain how the team measured its benchmarks and its success.