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At Southwest Airlines, reservationists book flights, pilots fly the planes, and baggage handlers deal with passenger luggage. When the overall task of Southwest transporting passengers

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At Southwest Airlines, reservationists book flights, pilots fly the planes, and baggage handlers deal with passenger luggage. When the overall task of Southwest transporting passengers is broken down, workers develop expertise, This is an example of A. departmentalization B. specialization C. delegation D. accountability E. authority

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