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At Southwest College, the administrative assistant in the Business and Technology Department screens all calls and mail coming into the department. They determine which calls

At Southwest College, the administrative assistant in the Business and Technology Department screens all calls and mail coming into the department. They determine which calls get forwarded to the department chair and which pieces of mail are distributed to department members. In this case, the administrative assistant acts as a(n)______.
gatekeeper
decider
influencer
initiator

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