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At UPS, what performance measures receive the greatest focus/attention. How valuable and effective are these measures for guiding and directing the business? Would you recommend

At UPS, what performance measures receive the greatest focus/attention. How valuable and effective are these measures for guiding and directing the business? Would you recommend any change relative to the current focus? De-emphasize any performance measures? Add or elevate different or new performance measures? (Be sure to detail and describe your measures).

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At UPS several performance measures receive significant attention due to their importance in guiding and directing the business These measures typically revolve around efficiency customer service and ... blur-text-image

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