Attempts left: $3$

State Farm Insurance Company noticed a suspicious increase in claims due to flooding as a result of one Whirlpool washing machine model made. Apparently, the high$-$velocity spinning mode on this particular machine would begin too soon, resulting in a malfunction and an overflow of water. State Farm reported this information to Whirlpool, which immediately acted to notify its retailers and consumers by issuing a recall on the model to correct the problem. The voluntary recall served to prevent future accidents and damage to consumers' homes that State Farm estimated could be up to $$6,000$ per customer. Which factor influencing ethical decision making is demonstrated in this example?

Probability of a harmful outcome

Top management's actions on ethics

Social consensus

Extent of ethical problems within the organization