Ayse joined Company QWRT as a HR specialist responsible from recruitment interviews. She was a business administration student in the university and after graduation she worked in the HR department of a multinational company. On her first day in the QWRT company, she was given an orientation program and later the Head of the HR Department handed her all the by-laws of the company. A week later she was called for a brainstorming meeting. The meeting was about the new recruitment method that QWRT is planning to launch. During the meeting senior department members explained their experiences related to previous recruitment method. Also reports related to the previous method were given.

a) Give 2 examples of tacit and 3 examples of explicit knowledge sources Ayse can make use of for the new campaign.

b) Using Ayses case as an example, provide 2 examples for socialization and 2 examples for externalization. Explain why.