Azure Beach Realty Group (ABRG) is a real estate group on the south coast of New South Wales and has two agencies, Azure Beach and Southern Highlands. The group is expanding and opening a new office in the region. This new office will result in a substantial increase in the number of leased properties the group will be managing.

There will be three property managers, one located in each of the three office locations. The current Property Managers are under-resourced, and each manager has requested an increase in staff to assist with the workload. This request would result in 3 new staff members.

Rather than employing new staff to work in each location, i have been asked to research and prepare a proposal to employ a Property Maintenance Manager (PMM) to service the maintenance and repair needs of the properties leased through the three offices. The PMM will liaise with the property managers from the three offices to organise all maintenance work.

The PMM will contract tradesmen with the necessary qualifications to complete the jobs as required. The PMM will be a full-time employee and employed under the Miscellaneous Award 2020. Superannuation Guarantee and all legislative requirements will be included as part of the employment contract. The PMM will be provided with a mobile phone and will be required to travel between the offices and properties. The PMM will be in one of the three offices and will require a desk with a computer, access to the ABRG system and a desk phone. The location of the PMM will be determined according to which office has the capacity to provide the space required, thus no additional office space will need to be leased.

I will need to consult with stakeholders, the human resources manager, and the property managers from the existing two offices to determine their needs, shared resource opportunities, staffing requirements and internal capabilities, when preparing the business proposal, resource plans and report.

Task 1: Business Proposal

1. Based on the scenario, I prepare a business proposal using the template. The proposal should discuss the nature and level of resources needed to achieve operational plans and objectives, including information received from consultation with stakeholders. In My proposal you will need to consider:

• an introduction - including the objectives of this proposal
• providing background on why this proposal has been raised and the current situation
• providing background on the consultation undertaken to determine the nature and level of resources needed
• analysing resource requirements and identifying benefits and opportunities to share resources within the organisation
• identifying any potential risks or issues, challenges, or legislative concerns that should be addressed
• budgeting - I will need to research the costs associated with this proposal and the assumptions I have made to prepare the budget
• providing an overview of MY recommendations based on valid evidence and the benefits of implementing the proposal.

2- As part of I proposal, I will need to identify:

• opportunities where resources may be shared across the organisation
• existing internal capabilities
• external resourcing requirements.

1. Provide an analysis of the three elements. How would I incorporate strategies to maximise efficiency and managerisk?

Task 2: Develop resource plans

Develop three (3) resource plans, one plan for human resources, one plan for physical resources, and one plan for financial resources. In each plan I will need to:

1. include an introduction and objectives
2. identify resources required
3. identify opportunities to share resources
4. establish procedures to monitor, timeline/timeframe and evaluate resource allocations against budgets and business objectives
5. establish a risk management procedure that explains the risks and contingency strategies to be implemented when allocating resources
6. prepare an implementation strategy explaining how resources will be allocated into the workplace
7. prepare an overview of workplace policies and procedures, and legislation/regulations I must adhere to when acquiring and allocating resources.

Task3: Business Report

I have received the required approvals from the Office Manager to prepare the report based on your proposal and resource plans. Using the template provided prepare a business report based on your research completed in Task 1 and Task 2. You should inculde:

• Executive summary
• Introduction
• Findings
• Recommendations